"Gals I spoke with were really kind and helpful, but I arrived in Germany and no transfers were arranged by Healing Holidays for my transfer to and from the resort. Resort said they were not aware of any arrangements and after several hours of sitting at the airport, I was told take a bus or cab....really ??? English was certainly limited at this resort... definitely not 5 stars for sure. German is primary language of entire staff and great majority of guests. Very limited offerings for English speaking guests."