Kamalaya in Tatler Spa Guide 2016

"After the point of sale - up until I paid for the holiday - all was great and then it was like I was deserted: I was told that I would be sent the package with all information necessary for the trip but instead I had to ask for the itinerary and note about the airport transfers etc. The airport transfer 'service' provided in my first airport transfer was not good and there was no provision made for a transfer service on my return."